Welcome to P4SHOP
This
Vendor Service Agreement ("Agreement") outlines the terms and
conditions between P4SHOP Integrated Services Limited ("P4SHOP",
"we", "us") and vendors ("Vendor",
"you") who wish to sell products through our e-commerce platform
at https://p4shop.us.
1. Platform Overview
P4SHOP is an innovative
e-commerce platform that connects vendors with customers across Nigeria. We
provide the technology, tools, and marketplace to help you grow your business
online.
2. Becoming a Vendor
To become a vendor on P4SHOP,
you must:
·
Have a registered business in Nigeria
·
Provide valid business documentation
·
Complete our vendor verification process
·
Maintain a valid bank account for payments
·
Agree to these terms and conditions
3. Commission Structure
·
P4SHOP charges a 10% commission on all successful orders
·
Seller listing price may be updated by p4shop to comply with our commission structure
·
The 10% commission is deducted from the customers end and sellers get the original listed price of their products.
·
Example: If you list a product for ₦5,000:
·
Customer pays: ₦5,5000
·
P4SHOP commission (10%): ₦500
·
You receive: ₦5000
4. Payments & Settlements
·
All payments are processed securely through Paystack
·
Vendor payouts are automatically processed within 24 hours of
successful delivery
·
Funds are transferred directly to your registered bank account via our website
·
You can track all transactions through your vendor dashboard
·
You can accept or reject payment from customers
·
You can view & manage customers payment on your dashboard
5. Vendor Obligations
As a vendor, you agree to:
·
Maintain accurate product information and pricing
·
Keep your inventory updated
·
Process orders within agreed timeframes
·
Provide only authentic and quality products
·
Maintain professional customer service standards
·
Comply with all applicable laws and regulations
6. Product Guidelines
All products must:
·
Be legal for sale in Nigeria
·
Meet quality and safety standards
·
Have accurate descriptions and images
·
Be appropriately priced
· Include clear warranty information (if applicable)
7. Platform Rights
P4SHOP reserves the right
to:
·
Review and approve all products before listing
·
Remove products that violate our policies
·
Suspend or terminate vendor accounts for policy violations
·
Modify platform features and policies with notice
·
Adjust commission structures with prior notice
8. Account Suspension & Termination
Your account may be suspended
or terminated for:
·
Selling prohibited items
·
Consistent poor performance
·
Customer complaints
·
Payment fraud
·
Violation of these terms
9. Dispute Resolution
·
Customer disputes will be handled through our resolution center
·
Vendors must respond to disputes within 48 hours
·
P4SHOP's decision on disputes is final
·
Legal disputes will be resolved under Nigerian law
10. Intellectual Property
·
You retain rights to your product content
·
P4SHOP maintains rights to platform features and technology
·
You grant P4SHOP permission to use your product information for
marketing
11. Privacy & Data
We handle all data in
accordance with our Privacy Policy and applicable laws:
·
Customer data must be kept confidential
·
Vendor data is protected and secure
·
Transaction data is encrypted
12. Support & Communication
·
Access to dedicated vendor support
·
Regular updates on platform changes
·
Training resources and selling tips
·
Performance metrics and analytics
Contact Us
For vendor support:
·
Email: support@P4SHOP.us
·
Phone: 2348137973992
·
Hours: Monday to Sunday, 9 AM - 5 PM
By registering as a vendor on P4SHOP, you
acknowledge that you have read, understood, and agree to these terms and
conditions.